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Help & FAQs

Frequently Asked Questions

You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address and fill other tab thats are important for you. And now you can payment for your product. You are done all things. Now time to waiting for your product.

We are always open to new suggestions and will add an item to our inventory just for you. There is a “Product Request” feature that you can use to inform us of your requirement. You can also call +8801829298184 or mail us at to add an item to our inventory.

Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the courier service. If you forget to do that, you can call us within 3 days and we will replace the item for free.

We have deals with whole-sellers, manufacturers and importers. We only sell organic products.

Absolutely. Our hotline is +8801829298184. But some information are required, Full Name , Email Address, Phone Number & Full Address with Postal Code.

We use local courier service for deliver the product. Our goal is to deliver the products to your place on time

We accept only bKash payment service. Don’t worry, our Ricepur Team work getting other payment method for all type of shopper.

We take 24 – 48 hours for delivery. But it’s fully depend on your local courier service. We always try to can choose from available slots to find something that is convenient to you.

You can always call +8801829298184 or mail us at You can direct contact using our contact us form. Click Here

There is a BDT 100 delivery fee if the order value is KG 1 – 10. And other value delivery free you can see on you checkout page when you completed you process.

Absolutely. Our Facebook Page Name – Ricepur ( or you have any problem this link please Click Here.

Still Have A Questions?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!